Richard Mille Flyback Chronograph "Felipe Massa" Titanium RM 011

Our Return Policy is to accept returns within one calendar week since the date when our customer initially received the item in dispute.

In general, the main condition of return is avoiding wearing a watch, which you are unsure of.

In order to return a product, the following procedures MUST be met:

The item in dispute should remain brand new; The watch in dispute should be exactly in the same condition you purchased it. If you sized the bracelet (removed links), we will refuse from such an item. All package and protective materials (tapes, plastics, hang tags, accompanying accessories, etc.) MUST remain in place. The returned item should be accompanied by all manuals, which were originally included in our shipment to you. All returns are subject to prior confirmation by our representative over the phone (561) 750-0822.

RETURNS SHIPPED WITHOUT OUR PRIOR CONSENT WILL NOT BE ACCEPTED.

Upon confirmation of your return, you will be issued a Return Item Reference Number (RIRN) along with a pre-paid FedEx shipping label. It is imperative that the item is packaged in a manner akin to how it was delivered. Please be advised that a full refund will be considered, however, deductions for shipping, mandatory insurance fees, and a standard restocking fee of 3% will apply. Refunds will be processed using the same payment method originally used by the customer.

Please note, we solely process returns through FedEx, ensuring our clients are provided with a pre-paid, insured label for any return initiations.

To our opinion, the requirements above are plain, clear and fair.

However, if any or some of them appear inaccessible for you, please inform us about your doubts or concerns. Our Customer Service staff shall do their best to find a solution.

Please note that in all cases our confirmation is the main condition for return.

Aletto Jewelers is neither affiliated with nor a factory authorized dealer or repair center for the above mentioned brand, watch maker or any other watch brand. Aletto Jewelers is not an official jeweler for any watch it sells. The manufacturer's warranty no longer attaches and Aletto Jewelers is the sole warrantor of the watches sold. Aletto Jewelers warranties all items sold for one year from the date of the original sale. Warranty only covers manufacturer’s parts which existed on the watch at the time of the sale and shall be void if altered subsequent to the sale. All watches and watch items sold are previously purchased, pre-owned and/or used even if they appear unused or new. We are not an official dealer for the products we sell and have no affiliation with the manufacturer.

All brand names and trademarks are the property of their respective owners and are used for identification purposes only.